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Webinars
Real-World guidance to help you work smarter
Explore on-demand webinars
Explore a growing library of on-demand webinars designed to help you understand automation, improve processes, and make better use of your systems.
From practical walkthroughs and real client use cases to expert-led discussions and partner sessions, each webinar focuses on real-world challenges faced by small and mid-sized organisations.
Whether you’re just starting to explore automation or looking to optimise what you already have, these sessions are designed to give you clear, actionable insight - without unnecessary complexity.
What you'll find here
Instant access to support materials
Get immediate answers with our library of how-to guides, manuals, datasheets, and videos - all designed to help you troubleshoot and implement solutions quickly.
Remote access when you need it
With tools like TeamViewer, our experts can remotely access your systems to provide real-time guidance and solutions, making it feel like we’re right by your side.
Self-service training options
Train your team at your own pace with webinars, online demonstrations, and in-depth training resources. Onboard new staff or departments seamlessly without missing a beat.
- Practical guidance on process automation and workflow improvement
- Real-world examples from organisations like yours
- Sessions covering document handling, email workflows, and operational visibility
- Expert insights from ADMAC and trusted technology partners
Clear explanations designed for both technical and non-technical audiences
Featured webinar
What If You Don’t Fix Document Management?
What happens if critical records can’t be produced when regulators, insurers, or ombudsmen ask for them?
For many organisations, document management is still treated as administration - but in reality, it underpins compliance, financial protection, and reputational risk.

This session explores the real-world consequences of poor document control, and how organisations can reduce exposure through more structured, reliable processes.
What You’ll Learn
- Why docume management is now a regulatory and financial risk issue
- How poor documentation impacts complaint outcomes, insurance claims, and premiums
- What insurers look for when assessing risk and defensibility
- The most common gaps in document handling — and how to address them
- Practical steps to improve control, visibility, and audit readiness
Why This Matters
Increased regulatory scrutiny and rising complaint volumes mean organisations a uder more pressure than ever to demonstrate clear, defensible process.
When documentation falls short, the impact goes beyond admin:
- complaints are upheld
- claims become harder to defend
- costs increase
- reputations are damaged
Instant access to support materials
Get immediate answers with our library of how-to guides, manuals, datasheets, and videos - all designed to help you troubleshoot and implement solutions quickly.
Self-service training options
Train your team at your own pace with webinars, online demonstrations, and in-depth training resources. Onboard new staff or departments seamlessly without missing a beat.
Remote access when you need it
With tools like TeamViewer, our experts can remotely access your systems to provide real-time guidance and solutions, making it feel like we’re right by your side.
Contact Us
We will get back to you as soon as possible.
Please try again later.
Expert advice
Issues resolved quickly
Software updates
Tiered support levels
Let’s build a lasting partnership
You’ll never feel left behind. Our support doesn’t stop at implementation; we’re with you for the long haul, offering proactive and personalised assistance every step of the way.
ADMAC
Downloads and help.
Need assistance with an issue while on the move? We've gathered a selection of online resources for you to download and read. If you encounter any difficulties, feel free to reach out to the support team for help.
Contact Us
We will get back to you as soon as possible.
Please try again later.
Expert advice
Issues resolved quickly
Software updates
Tiered support levels
Looking for something specific?
If there’s a topic you’d like us to cover, or you want to explore your own challenges in more detail, we’re always happy to help.
Contact Us
We will get back to you as soon as possible.
Please try again later.
Expert advice
Issues resolved quickly
Software updates
Tiered support levels
Let’s build a lasting partnership
You’ll never feel left behind. Our support doesn’t stop at implementation; we’re with you for the long haul, offering proactive and personalised assistance every step of the way.
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Do I need to register to watch the webinars?
TCG uses Microsoft GRAPH protocol to securely connect to your Office 365 Exchange Server mailbox. DocProStar communicates over HTTPS with the standard port 443 required to be opened.
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Are the webinars live or recorded?
DocProStar does not delete emails from your inbox. We only move them to the designated target as specified by you. All emails that have been delivered will be deleted from our platform and only the reporting data is stored.
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Who are these webinars designed for?
No, as soon as the emails are processed and moved to the defined folder we delete the emails from our system.
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Are the sessions technical?
We assess your processes, goals, and constraints first. From there, we recommend solutions that provide the best balance of functionality, cost, and scalability.
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Will the webinars focus on specific software or platforms?
No. Our approach is designed to keep your systems flexible and adaptable as your business evolves.
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Can I apply what I learn to my existing systems?
Yes. The ideas and approaches shared are designed to help you improve how you work using your current tools, as well as inform future changes.
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Can I ask questions or get advice after watching?
Yes. If you’d like to discuss your situation or explore how these ideas apply to your organisation, you can contact us and we’ll be happy to help.
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